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Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To start a return, you can contact us at info@royallife.care. We'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@royallife.care.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return. You'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Refunds will be issued for the 70% value of the order, but will not include shipping costs to or from the customer.
International orders will not be refunded if the buyer refuses to pay VAT
DELIVERY PERIOD:
DELIVERY IN INDIA:
The estimated time of delivery within India is generally 5-10 business working days, time may vary according to the location of Customer, if the location is not served by our regular courier, then we will be dispatching orders through Value Payable Post (VPP) or Speed Post. In such cases, delivery duration may vary from 10-12 days.
DELIVERY OUTSIDE INDIA:
Shipments that are shipped outside India through private courier partners will take 7-10 days for delivery, while those shipped through India Post takes 12-15 days. Due to the time required for custom and import clearance and forwarding delivery timeline may take up to 15-20 days. Please note that the delivery timings will also be bound by the customs policies and regulations of the customer region.
Security
I value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions.
Changes to This Privacy Policy
I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me.